You've built something real. Revenue exists. Clients exist. Reputation exists.
And somewhere around that point, instinct runs out. Not because you're not capable. Because the instinct that built the business is the same instinct that makes the next stage hard to see.
That's where I come in.
I've spent nearly 30 years working inside NZ travel businesses. The pattern I keep seeing is the same one.
Founders who've built something real. And somewhere around that point, instinct that built the business becomes the same instinct that makes the next stage hard to see.
I work beside travel founders who know they're capable of more but can't see the next move clearly. Not to fix what's broken. But to bring line of sight to what instinct alone can't show you.
You're not stuck because you're not capable. You're stuck because every decision is still running through the same lens that got you to here.
Instinct is reactive. Precise in the moment. Invaluable when you're building something from scratch.
But the next stage requires line of sight. A view of the business from the outside. That's not something instinct can give you.
That's not a failing. It's a ceiling every good founder hits. And it's exactly where I work.
"The instinct that builds a business is the same instinct that makes the next stage hard to see. You can't read the label from inside the jar.
I work beside travel founders — in the detail, in the decisions, in the direction — until the shift sticks.
That's the move from instinct to intention."
This isn't a framework delivered and left. It's a working relationship.
A free 30-minute conversation. No pitch, no commitment. Just an honest look at where you are and whether this is the right fit.
First 30 days: define where to focus, identify the gaps instinct is hiding, and build a clear picture of what's next and why.
Ongoing: every action working toward the same outcome. Decisions made with intention, not gut feel. The business grows with clarity, not just effort.
Testimonial coming soon — placeholder for your client quote.
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Both start with a free 30-minute discovery call.
A working relationship, not a programme. Monthly retainer. Strategic sessions, check-ins, and available between sessions when it matters.
Every action working toward the same outcome. Decisions made with intention, not just gut feel.
Four 90-minute sessions over approximately two months. Practical. Focused. Agreed actions after every call.
A group coaching cohort for travel brokers launches Q3 2026.
Nearly 30 years in NZ travel. Worked up through agency, groups, and incentive roles. Spent 16.5 years at Travel Managers Group, rising from Broker Operations Manager to Chief Operating Officer.
When Flight Centre acquired TMG, I led the people and culture through the transition. Then in September 2024 I stepped away to do what I do best.
I'm not a generalist coach with a framework to sell. I work beside you — in the detail, in the decisions, in the direction.
A discovery call is free and takes 30 minutes. No pitch, no commitment — just a conversation to see if it's the right fit.